Cancellation or return

Procedure in case of cancellations or returned shipments:

Every customer has the right to return his products within fourteen days without supplying any reason.

The cancellation of an order is free of charge, as long as it has not yet been dispatched.

If you cancel the order after it has been dispatched to you, you must refuse the reception of the package upon delivery. If Bio-health bvba has already received a payment from you, we will return the purchase price to you, after having received the returned shipment in due order. The shipping costs incurred will be deducted from the abovementioned (only if you refuse reception of the order at the door and have the delivery person take it with him unopened).

All cancellations, exchanges and returned shipments must be notified to Bio-health bvba in writing. This can be done via e-mail or normal post. You must always stipulate your full name and invoice number in such case.

We will need your bank account number for the repayment of amounts that have already been paid (in case of advance payments). Customers from the other countries must also stipulate the IBAN and BIC/SWIFT number of their bank.
Please note: the account number that you specify for the reimbursement must be the same as the account number that you have used to make the payment to Bio-health bvba. This is in connection with eventual fraud regarding refunds. Eventual amounts that have already been paid will be refunded to you within a period of maximum fourteen days.

Return address:

Bio-health bvba will stipulate the return address via e-mail, as this will depend on which system will be utilised for the return.

Bio-health bvba streeft ernaar om uw sportduiven en vogels op een 100% natuurlijke manier in een uitstekend gezondheid/conditie te brengen en te houden.
Een sterk ontwikkeld darmslijmvlies en microbioom zijn hiervoor van groot belang. Dit beschermt het organisme en verhindert tegelijkertijd het buitensporig voorkomen van parasieten, virussen, bacteriën. Gezonde darmen maken het mogelijk belangrijke voedingsstoffen op te nemen, het bevorderen van de vitaliteit en het ontwikkelen van een sterke immuniteit.

Bio-health bvba s'efforce de maintenir vos pigeons sportifs et vos oiseaux en excellente santé / condition de manière 100% naturelle.
Un épithélium intestinal fortement développé et un microbiome sont très importants à cet égard. Cela protège l'organisme tout en empêchant en même temps l'occurrence excessive de parasites, virus, bactéries. Des intestins sains permettent l'absorption de nutriments essentiels, favorisent la vitalité et contribuent au développement d'une forte immunité.

Bio-health bvba strives to maintain your racing pigeons and birds in excellent health/condition in a 100% natural way.
A highly developed intestinal mucosa and microbiome are very important for this. It protects the organism while simultaneously preventing the excessive occurrence of parasites, viruses, bacteria. Healthy intestines enable the absorption of essential nutrients, promote vitality, and contribute to the development of strong immunity.

Bio-health bvba bemüht sich, Ihre Renn-Tauben und Vögel auf 100% natürliche Weise in einem ausgezeichneten Gesundheitszustand / Zustand zu halten.
Eine hochentwickelte Darmschleimhaut und Mikrobiom sind dafür sehr wichtig. Dies schützt den Organismus und verhindert gleichzeitig das übermäßige Auftreten von Parasiten, Viren, Bakterien. Gesunde Därme ermöglichen die Aufnahme wichtiger Nährstoffe, fördern die Vitalität und tragen zur Entwicklung einer starken Immunität bei.